WeCare department is created to better serve our customer for before and after sales service.
To have all customer’s concern address at all times.
To encourage valuable feedback for improvement.
To maintain and build good relationship with customers at all times.
To ensure proper closure for all case brought up by customers.
To keep in tune with the wants and needs for our customers.
To react on time and providing alternative solution efficiently when problem arises.
To handle all cases on behalf of customer from technical support pertaining to renovation issue that involve authorities ie. HDB, BCA, Town council and commercial management.
To attend to all kinds of feedback without bias at all times.
To carry out routine inspection during renovation / project in progress.
To attend dispute mediation held by Case-Trust or RADAC organization.
To apply and submit all claims when necessary through court order under legal procedure.
Free Consultation Available Daily: 11am -9pm (Including PH)
We welcome all appointment and enquiries
Call Hotline: 6465 6656